Services means the Yatinzo mobile application, the website at www.Yatinzo.ma and any other products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by us.
Platform means the websites, mobile apps, mobile sites or other online properties through which we offer our Services.
For purposes of this Agreement, “Site” refers to the Yatinzo.ma website, which can be accessed at https://www.yatinzo.ma or through our mobile application.
“Service” refers to the Company’s services accessed via the Site.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
1. Who we are
Yatinzo is a property of DataBel Technologies, which is incorporated in Canada.
2. The personal information we collect about you and where it comes from.
We collect information, including personal information, to provide the Services and operate our Platform. We also use the information we collect to improve our Services. The information we collect and how we collect it is set out below.
2.1 Information you provide to us through direct interactions with our Platform
Depending on the choices you make when registering for, or during the process of using our Services, you may be asked for and opt to provide the following personal information:
- e-mail address;
- mobile telephone number;
- geographic location;
- profile picture;
- user ID;
- Facebook or Google account details;
- any other information you choose to provide in connection with your account.
Please note that your user name and your profile picture will be made available to other users and the public when you use some of our Services. For example, when you post a product some of your information will be available to Platform users, so you should exercise discretion when using the Services to post personal information.
While we protect the information you share with Yatinzo, we are not responsible for protecting such information that you choose to share with third parties through our Services and Platform (e.g., sending your address to other users).
2.2 Information we collect from you automatically when you use our Services
When you interact with our Platform or use our Services, we automatically collect the following information about you:
- Device Information. We collect device-specific information such as operating system version, your device make and model and name of the mobile network that you are using. We assign an internal identifier to your device and associate all of this information with your Yatinzo account.
- Location information. Depending on your device permissions, if you post an item on our Platform, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points and mobile towers. Your location data allows you to see user items near you and helps you in posting items within your location.
- Usage Information. We collect information about your activity on our Platform, which includes a date and time stamp of each visit, posts or advertisement banners or content that you clicked, your interaction with such advertisements, clickstream information, duration of your visit and the order in which you visit the content on our Platform.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platforms. Please note that not all tracking will stop even if you delete cookies.
2.3 Information we collect from Postings and Chat Messages
When you use our chat feature to communicate with other users, we collect information that you choose to provide to other users through this feature.
We analyse your communications done through our chat feature for fraud prevention and to promote safety by blocking spam or abusive messages that may have been sent to you by any other user.
2.4 The purposes for collecting your personal information
We use the information you provide to provide the Services. For example:
If you log in using your email id, we use your user ID or your e-mail address to identify you as a user and provide access to our Platform (such as your settings and your history, etc.).
If you log in using your Google or Facebook account, we use your first name and last name from your Google or Facebook profile and the e-mail address to identify you as a user on our Platform and to provide you access to our Platform.
We use your e-mail address to make suggestions and recommendations to you about our Services that may be of interest to you.
2.5 Improving your experience on the Platform
We use the information you provide to improve your experience on the Platform. For example:
We use your location data for the following purposes to enhance the performance of our Services and to personalise the content we direct towards you. For example, with the help of location data we display ad listings, which are in your vicinity to improve your buying experience.
2.6 Providing you a safe and secure Platform
We use the information you provide to provide you a safe and secure Platform. For example
We use your email address and unique device identifiers to administer and protect our Platform (including troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, reporting and hosting of data).
If you provide us with your telephone number, we may use that information to SMS verify your telephone number and increase the trust and safety of our Platform.
In addition, we may aggregate and/or de-identify data about visitors to our Platforms and use it for any purpose, including product and service development and improvement activities.
3. Sharing your personal information
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
4. Communication and marketing
We may communicate with you by email or in app notification in connection with our Services/Platform to confirm your registration, solicit feedback , provide technical support, inform you about promotional offers or in case your product listing has become live/expired, and for other transactional messages in relation to our Services.
We (or our service providers and advertising partners) may send you direct marketing communications and information about our Services that we consider may be of interest to you. We will provide an option to unsubscribe or opt out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us.
We will not engage in any activity with Google Play or App Store, including making our Products available via Google Play and App Store, that interferes with, disrupts, damages, or accesses in an unauthorized manner the devices, servers, networks, or other properties or services of any third party including, but not limited to, Google or any Authorized Provider. We may not use user information obtained via Google Play / App Store to sell or distribute Products outside of them.
5. Your rights
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.
You have the right to request that we delete personal information that we have collected from you. You can request to delete your personal information by logging into your account and submitting a delete request.
Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records. Under certain circumstances, as allowed by law, we may delay or deny your request. Yatinzo reserves the right to retain portions of your personal information for a limited time, as permitted by law. For example, for Trust and Safety purposes or to respond to a law enforcement request.
You have the right to request the correction of any of the personal information we have about you, although we may need to verify the accuracy of the new data you provide to us.
6. How long do we store your data?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
7. Technical and organisational measures and processing security
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. For example, all information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where you have a password to access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Please note, despite the measures we have implemented to protect your data, the transfer of data through the Internet or other open networks is never completely secure and there is a risk that unauthorised third parties may access your personal information.
8. Links to third-party websites
9. User-Submitted content
Some features of the Services allow you to post content on our Platform or social media pages, such as photos. We do not have control over how other users who have access to the Platform will use any content you post publicly or send to them privately. We urge you to exercise discretion when sharing personal information with other users.
We may also use any ad you post on Yatinzo, including the uploaded photo or image of the product as well as other data (including user name and location) associated with the ad, for our own advertising purposes, including social media, Facebook ads, newsletters and ads for any media.
To help protect your privacy, we allow only limited access to other users’ contact information as necessary to fulfil your transactions and collect payments. However, when users are involved in a transaction, they may have access to each other’s name, user ID, email address, and other contact information.